Before encouraging my mentees to raise their rates with a client, I usually get them to consider the worst-case scenario. What would they do if the client said they couldn’t afford to pay more, and how would they deal with a negative response to their price increase?
Most people consider the best-case scenario to be the client accepting their rate increase outright, which can and does often happen. However, alongside that acceptance, you might see the amount of work the client sends you decrease, sometimes substantially. In such circumstances, perhaps the best-case scenario would actually be for the client to negotiate with you to a level they can comfortably afford, and that still works for you, so the workload doesn’t reduce.
In this blog post, I’m looking at how you can reduce the risk of clients accepting your increase but sending you less work if this isn’t your desired outcome.
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