Charge with Confidence

A Mentoring Programme for Freelancers Who Struggle to Price Their Services

£300 (payment plans available from £25 per month)

 

I'm fairly sure you didn't go into freelancing for the money. Let's face it, I doubt any of us knows someone who's made millions as a freelancer. But whether we like the topic or not, finances are something we all need to get a handle on if we're going to run a sustainable business. 

And that’s just it: the whole point of being a freelancer and running your own business is to create something that works for you and fits with your values in the long term, not just as you tread water from one day to the next. Imagine a future in which you’re earning a decent living while still making sure you have time for the other things that are important to you.

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Does one of the following describe how you feel about your finances?

  • You keep putting off looking at the figures until you have time… But that time never comes!

  • You’d like to get your business finances in order, but you aren’t sure where to begin.

  • You have no idea what’s a good rate to charge for your services, so you plucked a number out of the air and are hoping for the best.

  • You try to price yourself competitively for your industry but find that you have to work ALL THE TIME to earn what you need to make ends meet; you’re exhausted and are starting to feel disenchanted with your chosen career path.

  • You find your clients always negotiate on the rate you quote them and don’t feel like you’re earning enough.

  • You’re not sure you can earn a decent living from your freelance business.

  • You work all the time because you feel like you’re leaving money on the table if you don’t, but you actually became a freelancer so you could make the most of life outside work.

  • You’re not struggling financially, but you aren’t really sure how well you’re doing.

  • You feel guilty when you’re not working because you always think you could/should be doing more.

If you can identify with any of the above, keep reading.

Imagine if you had a clear formula for pricing so that every quote didn’t feel like an emotional decision.

Imagine if you earned enough to pay for the lifestyle you want without having to work non-stop to achieve it.

My Charge with Confidence programme will give you the knowledge and support to reach that point, helping you figure out exactly how much you should be charging based on your personal circumstances (not anyone else’s) and helping you to raise your rates with clients who aren’t paying you enough.

As for how much your rates should be, I firmly believe that there’s no one-size-fits-all answer to pricing because we all have different goals. That's why my aim is to help you create a freelance business that aligns with the vision you have for your life and earns you enough money to make it a reality.


The course helps you to understand whether you are quoting adequately or not. It provides a clear pricing strategy and gives you the tools to continue having one in the future. It is enlightening about the importance of time tracking and, therefore, the value of your time. Susie explains everything very clearly, and her templates are also useful.
— Romana Sermoneta

By the end of the programme, you will:

  • know exactly how much you need to charge to earn a decent living without working all hours of the day (and night!)

  • have a clear budget for your business expenses that helps you make spending decisions

  • be able to pay yourself a consistent salary each month

  • know which of your clients aren’t paying you enough and how to raise your rates with them

  • have the confidence to say no to projects that aren’t worth your while

  • have a clear framework for your business finances, making you feel more organised and freeing up some creative headspace 

  • have a clear vision for the future and know what you’re working towards long term

During the programme, you’ll get:

  • pre-recorded bitesize videos, split into various modules, that you can watch in your own time

  • two 30-minute 1:1 mentoring calls at certain milestones as you work through the programme

  • the opportunity to submit questions to me that I’ll answer in a monthly Q&A video

  • spreadsheets to help you get on top of your business finances (plus instructions on how to use them)

  • my rate calculator, which you can use to set your rates again and again when your circumstances change

  • template email copy for raising your rates with existing clients

  • and much more!


Charge with Confidence is a fantastic course! It is thorough, easy to follow and will give you the confidence boost you need to make changes to your rates, business processes and personal mindset. Susie is very patient, understanding and knowledgeable and is happy to listen to any concerns and make suggestions for further improvement. The course provides a great opportunity to talk through everything and look at the figures clearly using the rate calculator.

Personally, I feel more confident - I have more of a ‘what do I have to lose?’ mindset. I used to be scared about increasing rates, but now I know I need to earn a better income and so I’m not scared to quote my new rates.

I am very grateful for the materials she shared in order to figure out my rates, carry out client assessments and create budgets for my expenses, all of which can be adjusted periodically, or when needed. I highly recommend this course to anyone looking to improve their business processes and increase their rates.
— Anna Cribley

How does Charge with Confidence work?

To get started, you’ll receive a selection of pre-recorded videos for each of the programme’s modules. They’re no longer than 15 minutes in length, so they feel manageable, and you can work through them at your own pace. All videos will be subtitled, and transcripts will be provided too. This makes them accessible to the deaf and hard of hearing, as well as being more practical for those who find it easier to learn by reading.

The modules will cover:

Part 1 - getting to grips with the numbers

  • creating a business budget so you can get a handle on your business expenses

  • understanding your personal income needs

  • setting money aside for tax

  • saving for retirement

  • prioritising profit in your business

  • figuring out your comfortable capacity for paid work

  • accounting for holiday and sick leave in your pricing

  • identifying what you want from your business to help you set working goals based on the lifestyle you’d like to lead

  • calculating your rates

Part 2 - implementing your new pricing strategy

  • quoting your new prices

  • negotiating with clients for a mutually beneficial outcome

  • assessing your clients so you can see where you need to take action and the types of clients you’d like to work with in the future

  • asking your clients for testimonials

  • increasing your rates with existing clients

You’ll receive spreadsheets and templates (with video and written instructions) for you to complete at various points during the programme. They’ll make sure you’re implementing what you’re learning and that you’ll have calculated your new rates by the time you reach the end of the programme.

As you work through the content, we’ll have two 30-minute 1:1 mentoring calls, the first when you’ve completed part one and the second after you’ve finished all the videos and tasks. If you have any doubts as you’re working through the materials and you need my support outside of our 1:1 calls, you’ll also have the opportunity to submit any questions that I’ll then answer in a monthly video.

The best thing about the hybrid format of Charge with Confidence is that you can sign up at any time, get started straight away, and work through the programme as quickly or as slowly as you want. All the content will be accessible 24/7 via Thinkific, and you’ll get access to any future updates I make to the materials.


Susie’s calm, encouraging, systematic approach to business finances inspires confidence that you can achieve your earnings potential.
— Adele Kolbeinson

You might know me by my Instagram handle @the.organizedfreelancer, but if we haven’t met yet, I’m Susie - a freelance copy editor and translator with a passion for empowering others to achieve their goals.

I’ve always been an organised person with a head for numbers. I worked as a university administrator before starting my freelance business, and that experience gave me a head-start on running a business in an efficient way.

I want to see a future where every freelancer feels connected, supported, and empowered, and I think connection and kindness will get us closer to that reality. That’s why I use my knowledge and skills to support freelancers to achieve their goals and create businesses that align with their own values while supporting them financially.

My Charge with Confidence programme takes some of the key areas I’ve found freelancers struggle with most and tackles them head-on, with practical exercises to complete and individual feedback and support to ensure you’re able to apply the theory to your personal circumstances.

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Frequently Asked Questions

Is the programme mostly self-guided?

Charge with Confidence benefits from a hybrid format that allows you to work through the content in your own time while also taking advantage of 1:1 calls with me. From my experience of running the programme over the years, I’ve found that this gives my mentees the best of both worlds. You’ll get personalised advice from me while also being able to take the time you need to complete the different tasks.

Will I have access to the videos and materials indefinitely or for some time after I’ve completed the programme?

Yes! You’ll get access to all the content via Thinkific, including any future updates I make to the materials provided.

When can I start?

Whenever you like! The best thing about Charge with Confidence’s hybrid format is that it allows you to sign up at any time, get started immediately, and work through the content as quickly or as slowly as you like.

When will the 1:1 calls take place?

Calls will normally take place on weekdays between 3-9pm UK time (4-10pm central Europe / 10am-4pm New York), but I can be flexible if this doesn’t work for you.

I don’t feel comfortable sharing my business finances with other people. Will I have to share them with you?

No. At no point during the programme will you be asked to share details of your earnings, expenses, or rates. You’ll learn the theory and complete the tasks in your own time with the numbers for your business. Having said that, if you’d like to share anything specific with me, you’re free to do so.

What if I can’t pay the programme price in full?

I offer payment plans that split the cost into equal, monthly payments of £100 (x3), £50 (x6) or £25 (x12). If you would like to pay in instalments, you’ll be given the different payment options when you go through the purchase process.

Do you offer refunds?

As you are purchasing digital content which includes data which is produced and supplied in digital form, you are only entitled to a refund in limited circumstances. In purchasing the programme, you are waiving your rights to a refund unless the statutory circumstances for refunds are met.

If you’re unsure whether this programme is for you, I offer the introductory module for free so you can get a taster of my approach and teaching style. I’d also be happy to hop on a short call and address your concerns, if you prefer.

Got a question I don’t answer here? Email me at susie[at]susiejackson.co.uk and I’ll get back to you as soon as possible.

If I’ve answered all your questions and you can’t wait to get started,


The program really helped me to quote more appropriately, better understand my financial needs, negotiate as an equal, and raise rates. Life changing.
— Laurie Bennett